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Privacy Policy

PRIVACY POLICY

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Last Updated: June 1, 2026

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MiniForge operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

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If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

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By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

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1. PERSONAL INFORMATION WE COLLECT OR PROCESS
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When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you as an individual. We collect or process the following categories of personal information depending on how you interact with our Services:

  • Contact Details: Your legal name, shipping address, billing address, phone number, and email address.

  • Financial & Transaction Information: Payment transaction details, form of payment, payment confirmations, items you view, items added to your cart or wishlist, purchase history, returns, or cancellations. (Note: MiniForge does not directly store credit/debit card numbers; all transactions are routed through encrypted third-party payment gateways).

  • Account Information: Your username, encrypted password, preferences, and store settings.

  • Communications: Any information you include when communicating with us via email or customer support channels.

  • Technical & Usage Information: Device type, browser configurations, network connection details, IP address, and details regarding how and when you navigate our website.

 
2. PERSONAL INFORMATION SOURCES
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We collect personal information from the following sources:

  • Directly From You: When you create an account, purchase products, secure pre-orders, or contact our team directly.

  • Automatically via the Services: Collected through your device when navigating our store, primarily via cookies and similar web tracking technologies enabled by our platform host.

  • From Service Providers & Partners: Data received from our e-commerce platform host (Wix), integrated payment gateways, and logistics/courier partners (Delhivery) to facilitate account maintenance, payment processing, and fulfillment.

 
3. HOW WE USE YOUR PERSONAL INFORMATION
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We process your personal information strictly for legitimate business purposes and to fulfill our commitments to you:

  • Fulfillment of Contract: To process payments, manage account dashboards, fulfill orders, coordinate shipping/delivery via logistics partners, and manage pre-orders or advance deposits.

  • Customer Support: To communicate with you regarding order statuses, delivery updates, structural changes to our terms, or customer support inquiries.

  • Security & Fraud Prevention: To verify user accounts, secure payment routing, and detect, investigate, or prevent potential fraudulent, malicious, or unauthorized activity.

  • Marketing & Engagement: With your explicit consent, to send promotional emails or targeted advertisements regarding new product arrivals, allocations, or exclusive platform offers. You can opt out of marketing communications at any time.

 
4. HOW WE DISCLOSE PERSONAL INFORMATION
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We do not sell your personal data. We disclose your personal information only to trusted third parties under the following circumstances:

  • With Functional Vendors: Third parties who perform essential services on our behalf, including our e-commerce engine (Wix), secure payment processing gateways, and shipping providers (Delhivery) for generation of tracking and insurance documentation.

  • For Legal & Regulatory Compliance: To comply with applicable Indian laws, respond to valid legal processes, or protect the safety, properties, and rights of MiniForge and its users.

  • Business Transfers: In connection with any potential merger, sale of company assets, or restructuring where user data transfers as a business asset.

 
5. COOKIES AND THIRD-PARTY INTEGRATIONS
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Our store uses cookies to optimize your browsing experience, remember items in your shopping cart, and analyze web traffic patterns. You can choose to disable cookies through your personal browser settings; however, doing so may limit the structural functionality of our checkout systems.

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Our website may also contain links to external third-party platforms. We do not control and are not responsible for the privacy practices of external web addresses.

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6. SECURITY AND RETENTION OF YOUR DATA
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While we implement robust security protocols through our platform providers to safeguard your data, no transmission over the internet can be guaranteed as entirely infallible. We advise against sending sensitive or confidential information through unencrypted customer support channels.

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We retain your personal information only for as long as necessary to maintain your account, fulfill active product cycles (including long-lead pre-orders), comply with statutory tax and accounting obligations, or resolve active legal disputes.

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7. YOUR RIGHTS AND CHOICES
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In alignment with data protection regulations, you possess the following rights regarding your personal information:

  • Right to Access & Rectify: You can request a copy of the personal data we hold or update inaccurate information via your account dashboard.

  • Right to Erasure (Deletion): You may request that we delete your personal information, subject to our structural retention requirements for active transactions, tax histories, or regulatory compliance.

  • Right to Withdraw Consent: Where data processing is dependent on your consent (such as direct marketing), you may withdraw your consent at any time via the "Unsubscribe" links provided in our emails.

To exercise any of these rights, please contact us using the details listed below.

 
8. CHILDREN'S DATA
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Our services are intended for adults and collectors who have reached the legal age of majority. We do not knowingly collect personal information from minors. If a parent or guardian discovers that a minor has provided us with personal data, please contact us immediately to facilitate prompt deletion.

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9. CHANGES TO THIS PRIVACY POLICY
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We reserve the right to modify this Privacy Policy at any time to reflect operational updates, structural processing adjustments, or shifting regulatory requirements. Any updates will be published directly on this page with an updated "Last Updated" marker at the top of the policy.

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10. CONTACT US
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For any inquiries regarding your data privacy, to submit structural complaints, or to exercise your data rights, contact us at:

MiniForge

Email: info@miniforge.in

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